Sanitisation

CIP (Clean-in-place)

Calibration

Quality analysis

Supply & Manage

Operator training

Remote monitoring

Mobile water

Xion Service Packages

Xion Water Solutions is a relationship driven organisation. We pride ourselves on working closely with you and the employees responsible for managing your water treatment assets. At Xion Water Solutions, we embrace a culture of lifelong learning which enables us to better deliver service excellence throughout the entire customer experience. This enhances our ability to understand your specific needs and work with you to meet them. Whether this is booking preventative maintenance visits, responding to calls for assistance, or problem solving through simple system checks, we are there for you. 

We pride ourselves on effective communication, thorough record keeping and open one to one working relationships. This enables us to work closely with you through tailored maintenance programmes, audits and value generation projects, to name but a few, to ensure that your delivery and record keeping needs are met. 

We understand that unplanned downtime, interruptions and quality thresholds, when breached, can have serious consequences, such as financial losses, reputation degradation or, in a healthcare environment, compromised patient care. There is nothing worse, or more frustrating, than an unresponsive service provider! We offer a direct line to your Service Support Manager that cuts through bureaucracy and ensures you get to the people you need first time, whether for general help, to resolve an issue, or to find out more about the Xion portfolio of products and services. 

Understanding your business, your water management requirements and getting feedback about the service we provide, is something that we are passionate about. Give us a call and let us show you how our service and support can reduce your costs and make water management easier.

Bolt-on Flex:

Through experience, we recognise that tailored service level agreements provide our clients reassurance and peace of mind that their assets are protected with a service and support regime. Not all SLA’s provide a bespoke solution and that is why we have the ‘Bolt-on Flex’ optional extra’s that can be included.